GEORGIAXMERCEDES
METHODOLOGY
My digital artefact started with the concept of creating a digital portfolio that I could use to present my work to potential employees in the future. The idea seemed incredibly important to me as I knew I could theoretically use it in future employment opportunities with social media portfolios being an emerging paradigm. “Social media serves as an effective medium and stage for enabling collaborative communication between the users and the businesses.” (Dwivedi & Ilavarasan & Rathore , 2016)
I used my strong interest in content creations as inspiration for artefact. The notion of creating content on a professional basis for a brand is something I would like to achieve in the future. “Ideally, produsers in a community of produsage participate as is appropriate to their personal skills, interests, and knowledges; such participation further changes as current points of focus for the produsage project change”. (Bruns, 2007). I chose Instagram as I feel it is the best way to display a collation of images in a professional way. Getting started, I decided it was best to position myself in the mindset of a small content creation business. “Social media have made it very easy for entrepreneurs to reach potential customers and tell them about their products. They also provide a solid platform for them to advertise, promote and deliver their ideas and products.” (Alkhowaiter, 2016). From a content creation perspective, this could not be more helpful in using Instagram as my platform for distributing and displaying my content creation and allowed me to see I could use this platform successfully.
The social utility for this artefact allowed me to using the artefact as a digital portfolio when I graduate and display my work on a professional level. Due to this professional appearance I was aiming for, I decided that it was best to create a separate account away from my personal life to begin my work. This way the work has the ability to stand on its own. Social media is very prevalent in this day and age so it is important that employers see the best side put forward. “But it is not these spaces alone which have driven the rise of userled content creation approaches: just as crucial has been the emergence of a new generation of users who have the skills, abilities, and above all the interest and enthusiasm to use them.” (Bruns, 2007). It was ideal throughout my artefact I use all my skills, abilities and interest to progress at a professional level whilst creating for my artefact.
I took on the role as a content creator for my artefact which can be defined as “Simply put, content creators are artists” (Ingalls, 2017). This artefact allowed me to begin work as a content creator, an artist, creating, collecting and displaying content online in a professional and social context. Overall, I aimed to put forward the most professional front forward, which I admit is an aspect I struggled with as it was hard to not picture myself trying to be an “influencer” and aim to be a content creator.
Although my artefact is solely for personal use in a professional context, and aims to act as a digital portfolio, I also wanted to create a feed that was satisfying to my audience to give them a purpose to follow my account. The overall account does not have a limited or set demographic and can appeal to all ages and genders. I also liked that Instagram is a platform that allows open communication, where others can contact me if they ever seek help with their own content creation.
The use of social media to portray a professional portfolio, which the introduction of social media, is something that is becoming incredibly necessary. Several employers already ask for documentation of your previous work, especially in the creative industry, and the ability to have it accessible in a digital space is quite handy. Here is an example of a multi-faceted social media portfolio that spreads across multiple platform.
Kyle Heiner, Social Media Portfolio
EVENT ONE – IDEATION
Lack of engagement and focus
The process began through editing pre-existing photos on my iPhone XS Max. I initially tried to edit the images using Adobe Lightroom as I wanted to learn and challenge myself more however found I would gravitate back to VSCO Cam as it was more familiar and I was more experienced using VSCO. The overall process of finding images and editing them was easy however the execution was something I struggled with. When to post and what to post on my Instagram feed were common aspects I began questioning. Although I knew the only way to interrogate this was to post, I still found myself creatively blocked and fairly indecisive, resulting in uploading edited images to then delete them a few hours later if the engagement was low. This was incredibly harmful to my feedback loop as it wasn’t allowing all users to interact. In reflecting on this initial step, I feel as though my indecisiveness was also incredibly damaging on my ability to judge the correct and successful times to post.
The notion of indecisiveness was something I knew I needed to let go of in order to progress. To overcome this, I found myself talking to my fellow BCM302 peers and gain some feedback on how I could combat this tendency. Several people suggested using scheduling and planning apps to assess my layout before it was posted to Instagram.
Initial Instagram Layout and Setup –
Above are the initial images I posted on my feed. With the first few images I decided to remain consistent with the colour pink, to ensure the images flowed and look aesthetic. This ended up being an aspect that I struggled with, as I felt limited in the content I was creating and posting due to the theme. This was an incredibly important learning moment as I came to the realisation to create content that was professional and successful it would require careful consideration and planning (once again with the planning aspect coming up). I finally gravitated towards VSCO to also plan my layout as it also has this function available and allowed me to plan how the most effect and aesthetic layout for my feed before posting the actual photo.
EVENT TWO – REFRAME
Sticking to my goal and finding inspiration to progress.
In the middle of the semester, around week seven, I came to the realisation this situation wasn’t working. I wasn’t happy with the direction I was progressing with or the content I was creating. I really felt like it wasn’t what I was aiming to portray. In discussion with my BCM peers, they encourage me that it would be ideal to start my feed again.
Below was the new feed I created.
Going forward I had to keep in mind that “unlike an Influencer, whose power is directly correlated to the number of ears they have at their disposal, a Content Creator may prove hugely valuable to a brand despite having little prior engagement.” (Breindel, 2018). I was in no way attempting to be an influencer, therefor my basic level of engagement is irrelevant to the content I am posting. I used this as inspiration to keep moving forward and stick with my original idea, regardless of wanting to switch.
After seeing many others in their curated seminars talk about the use of hashtags, I decided to try including them in some of posts. Alternatively, this brought little to no additional followers or likes to my account. As the content I was posting isn’t a “niche” it was hard to find hashtags that weren’t overpopulated. I also began geotagging all posts at this stage. I would repeatedly have the same 16 people liking my photos and was gaining very little new followers even though I was posting regularly.
I then made the decision to promote one of my posts. This cost me $10 USD and lasted over 14 days. This was very successful in terms of gaining likes, as I had around 300+ from the promotion itself however only 24 profile visits. I initially thought promoting my post would bring more traction to the account than it actually did.
After realising that my engagement wasn’t growing, I decided to focus on genuinely creating better content that I would be proud to show potential employers. This decision was an incredibly helpful learning moment for me as I found that I should be focusing on showcasing my abilities as oppose to worrying about the number of likes/followers. The important part was to gain feedback on my content and progress further. I also found inspiration to progress forward by searching for others in the industry, “My passion for content creation continues to grow each day. I am driven by the goal of painting your products in the ideal light, and capturing what makes it different to your competitors.” (Shield, 2019).
EVENT THREE – ITERATION
Acceptance, becoming content with my feed and layout.
After talking casually to my peers throughout a project curated seminar, throughout discussion I was given some useful tips that really helped me progress further. Tammy suggested that I should try to “colour coordinate and stick with one colour” on my feed to make it more aesthetically appealing. This feedback really resinated with me as an aesthetically pleasing feed always has some colour coordination going on. After this I began looking for inspiration on YouTube.
Left to right: intoximood, intoximag, elixaxjane, ebonyyshield
After this very helpful feedback I decided to restructure my feed, this required deleting majority of the original images I had allowing me to begin with a clean canvas. This was incredibly stressful as I felt pressured to get it right however I do believe it worked out in my favour.
A publication by Telefonica Research was incredibly helpful in allowing me to determine how to go about making images more visually appealing. This being “simplicity of the scene, visual balance, and the rule of thirds” (Obrador & Schmidt-Hackenberg & Oliver, 2010). I used this information particularly to assist in creating better quality content that my users could engage with more. This was hard as I began posting several images at once and feared for my lack of timing and consistency with my posts and the affect it would have on the amount of likes and feedback I received from my users.
Thankfully, this ended up working in my favour. I changed the way I was editing photos and spent a whole day creating content for my feed. I introduced a new theme which was very orange/yellow toned images and made sure all the images flowed in a way that made the feed more aesthetically pleasing to look at (Thanks to Tammy’s feedback!)
I began creating content in which I liked better and putting more time and effort into my content creation. I also began tagging the brands on my account in hopes to gain some traction and exposure. On the photo below, all featured brands that I tagged liked my photo and one even commented.
I ended up promoting a second post to bring in some more engagement within the final stages of my artefact as I had created new content. This was unsuccessful and can be described as a waste of money.
Although my followers did not increase throughout the process, I still maintained likes and engagement with both my followers and my users, inclusive of the brands I was tagging with is good exposure. My average likes increased from 16 likes to around 30 per photo, my users also began commenting on my posts saying they liked the content which was a satisfying result overall.
Below are my final feed layout, views and impressions.
References:
Alkhowaiter, W 2016, The Power of Instagram in Building Small Businesses, Qassim University, Available at: https://hal.inria.fr/hal-01702216/document [Accessed 25th October]
Briendel, A 2018, The difference between content creators and influencers explained, Resource Magazine, Available at:http://resourcemagonline.com/2018/06/the-differences-between-content-creators-and-influencers-explained/90967/ [Accessed 25th October]
Bruns, A 2007, The Future Is User-Led: The Path towards Widespread Produsage, Queensland University of Technology, Available at: http://snurb.info/files/The%20Future%20Is%20User-Led%20(PerthDAC%202007).pdf [Accessed 23rd October]
Bruns, A 2009, From Prosumer to Produser: Understanding User-Led Content Creation, Queensland University of Technology, Available at: http://eprints.qut.edu.au/27370/ [Accessed 23rd October]
Dwivedi, Y & Ilavarasan, P & Rathore, A 2016, Social media content and product co-creation: an emerging paradigm, Indian Institute of Technology Delhi, Available at: https://www.emerald.com/insight/content/doi/10.1108/JEIM-06-2015-0047/full/pdf?title=social-media-content-and-product-co-creation-an-emerging-paradigm [Accessed 25th October]
Hargittai, E 2002, Second-Level Digital Divide: Differences in People’s Online Skills, Princeton University, Available at: https://pdfs.semanticscholar.org/87e1/c49591ec422460c35cb3c202a8ed58625d75.pdf?_ga=2.172080099.1531281412.1572518189-634834333.1572518189 [Accessed 23rd October]
Heiner, K 2018, Social media portfolio, SquareSpace, Available at: https://georgiamercedesvandevorst.files.wordpress.com/2019/10/ad709-kyleheinersocialmediaportfolio.pdf [Accessed 23rd October]
Ingalls, J 2018, How to differentiate social media influencers and content creators, Dash Hudson, Available at: https://blog.dashhudson.com/influencer-marketing-content-creator-social-media-strategy-brand-marketing/ [Accessed 25th October]
Obrador, P & Schmidt-Hackenberg, L & Oliver, N 2010, The role of image composition in image aesthetics, Telefonica Research, Available at: https://www.researchgate.net/publication/224201618_The_role_of_image_composition_in_image_aesthetics [Accessed 26th October]
Sheild, E 2019, Content Creation, Available at: https://www.ebonyshield.com.au/content-creation [Accessed 26th October]
vom Brocke, J & Jaakonmäki, R & Müller, O 2017, The Impact of Content, Context, and Creator on User Engagement in Social Media Marketing, ScholarSpace, Available at: https://scholarspace.manoa.hawaii.edu/bitstream/10125/41289/paper0140.pdf [Accessed 26th October]